It’s July 2012, and patients are streaming in and out of a small clinic in the center of Stockholm, Sweden. A doctor comes walking down the corridor and stops to knock on one of the doors. The person on the other side of the door is me, Hjalmar Ståhlberg Nordegren. Back then I was just beginning my fourth year as a medical student and was an intern at the clinic mentioned above.
“Hi, I’m just here to inform you that we’ve hired this surveying company to evaluate this clinic. They’re going to put out paper forms in the reception. In a few months time, we’ll know what we’re good and bad at here. It’s going to cost somewhere around $6000, but we think it’s worth it. Do you have any opinions on this?”
My instant reply was “I’ll do it for half“.
Looking back at it, you might say that it was a rather rushed decision from my side.
But then again, that’s how Responster was born…
The future of feedback is a 10-part series on how Responster grew into what it has become today.
Every week I’ll publish a new post where I tell you about the life of a startup, the Responster-team and how a product is born.
I hope that you’ll find these posts interesting. If you have a startup of your own or have experience in software similar to Responster, I’d love hearing from you. You can drop me a line whenever you want at [email protected].
Tune in next week to find out what happened after having taken on the clinic’s new survey solution.