We have previously discussed the importance of employee feedback here. Perhaps you are one of those that already have acknowledged this, but you don’t know where to start when it comes to actually collecting the employee feedback?
Maybe you have thought of asking your employees to write down how their day has been and how productive they have been on a daily basis. You then let them put their notes in a box.
Every week you go through all of the notes; you divide them based on dates, departments and so one. Then you start compiling this into something like Excel, creating charts for both daily satisfaction and productivity.
You might already realize the time and effort you have to put into this. So what happens if you have 50 employees? 100? 500? 1000? You still want ALL employees to give feedback, since it is important to incorporate the whole company. Soon you realize that the time requirement is out of hand. What to do?
Sure, there are web-based tools that enable you to send email surveys, but how can you encourage your employees to open this survey every day before leaving office? Constantly reminding your colleagues to take the survey can both become tiresome for you and annoying for your employees in the long run.
Employee Feedback Collection the Easy Way
Here at Responster we have a simple and proven solution: use our iOS app.
Take some time and consider how much time (and money consequently) you would have to spend on collecting and transcribing notes with feedback. Now consider the price of an iPad or iPad mini.
How many days work until an iPad cost less than your time?
Are you convinced that an iPad quite quickly can become a valuable investment? Good! Read on to learn how to start collecting employee feedback with Responster.
- If you don’t already have a Responster account, click here to create one (it’s completely free to get started).
- Create a new survey. You can watch this video to easily learn how to do this.
- Add your first, invaluable, question: How has your day been? Choose either to use smileys as answer options or create your own options using text buttons.
- If you want to, you can add follow-up questions to any of the answer options. Perhaps you want to know why an employee said that his or her day was bad? Or why not ask why the day was good? You can get valuable extra information by doing this.
- After your first satisfaction question, you can go ahead and add additional questions. Perhaps you want to know how productive your employees have been on a scale from one to ten? Just make sure that the survey doesn’t become too long! Remember that it should be easy and require little time for your employees to take the survey while passing the iPad.
- Design your survey to become compelling and attractive for your employees to interact with. Have a look at this post if you want some inspiration.
- Place your iPad at a convenient place, for example, close to the office entrance where your employees go by on their way home.
- Open your survey on the iPad and start collecting employee feedback!
You’ll see that your employees now leave daily feedback on the iPad (yay!). You have the results as soon as they come in, and all of the data is cleaned and summarized on the fly by our system.
With your first survey question, you’re given a satisfaction average, which gives you a percentage of how satisfied your employees have been with their day. Over time, you can start comparing the employee satisfaction average between different periods. Perhaps you settle for a lowest allowed satisfaction average to always stay above. Or perhaps you’re bold and set a higher satisfaction average to works towards.
Knowing how and when to collect employee feedback can be difficult. We wanted to share with you how you can use Responster to easily collect employee feedback on a daily basis. Once you start collecting employee feedback you’ll discover that using the results will impact your company greatly. The value of having happy employees can improve your company remarkably.
Do you have any experience of collecting employee feedback? I’d love to hear your story. Just drop me a line at [email protected].