Today is the final part of the mini-series on feedback, and we conclude with an area where real-time feedback is very important: event feedback!
Arranging events using event feedback
Arranging a good event is a challenge that needs lots of preparation and understanding of the visitors’ needs. One of the key goals for the organizer is to create an experience that the visitor will talk about for weeks to come and makes him/her want to come back for more events.
How do you learn what is expected or can be done to improve your events? You’re right, event feedback. The questions, that often come to mind when arranging an event, is usually:
What will/do/did the visitors think of the event?
By collecting event feedback before, during and after the event, you will get an insight into what the visitors thought of it. This also increases your chances of creating more successful events in the future. Most companies working with event feedback only offer evaluation through surveys before and after the event. Although, the most important feedback is the one that is given during.
Responster allows you to collect event feedback throughout the event by using the Responster survey app. If something is bothering the visitors, like music being played too loud during the event, you can discover and fix it immediately.
On top of this Responster offers web surveys, which means that you prior to the event can send out a web link to the visitors and gain an understanding of their expectations. Or after the event to collect experiences from the event. All data is instantly uploaded to our secure servers, and easily analyzed with the built-in analysis tool. Evaluating events can lead to increased business and helps creating stronger bonds between existing customers, visitors and employees.
That concludes our series on feedback! We encourage you to try Responster for event feedback at your next event to really understand the power of live feedback. If you are new to Responster, sign up for a FREE Responster account and your up and running in less than five.
Do you have a situation where you need feedback but can’t use Responster? Then we’d love to hear from you since we’re always looking for new ways to collect feedback from everywhere and anywhere.
Take care
Ludvig and the Responster-team